Get back to new customers before anyone else does.
Someone fills out your form, messages you, or calls while you're busy. Within seconds they hear back from you, and the conversation keeps going until they're booked or it's a clear no.
The problem
People asking for a quote usually ask more than one business. The one who responds first gets the conversation, and often the job.
Lead response research published in Harvard Business Review found that companies contacting an inquiry within an hour were far more likely to qualify it than those that waited longer. Most companies in that study took much longer than an hour.
What we build
- Instant text back on missed calls and new web requests, from your business number.
- A quick call or a few questions by text, so you know what the job is before you call.
- Every source in one place: web forms, missed calls, Facebook, Google and lead services like Angi or Thumbtack.
- Booked onto your calendar, or handed to you with the details.
How it works
Connect your sources
Forms, phone, Google, Facebook and lead services feed one place.
Write the first reply
In your voice, with the one question that matters most for your trade.
Route it
Booked automatically, or sent to whoever on your team should call.
Measure it
You see how fast every request got a reply, every month.
A good fit for
Texts only go to people who contacted you first. Business texting runs on your own registered number, which we set up with you.
Questions
Isn't an instant text a bit robotic?
It's a short, human message from your business saying you got their request and asking one useful question. Customers notice when nobody answers, not that the first reply was fast.
What if I'd rather call them myself?
Fine. The text buys you time and tells them you're on it, and you get an alert to call.
Works well with
Follow-up that never forgets.
Every estimate and every lead gets followed up on a schedule until it's a yes or a clear no. It stops the moment they reply.
How it works →
Work already sitting in your phone.
Old quotes and past customers who never got a second call. We reach back out and book the ones who are still interested.
How it works →
A review request after every job.
When a job is marked done, the customer gets a short text asking for a review. Your rating starts to match the work you actually do.
How it works →Not sure where to start?
Tell me what's costing you the most work. Fifteen minutes, no pitch deck.