One call, start to finish.
Scroll through what happens to one call, with and without a system behind it.
A water heater starts leaking.
The homeowner is standing in an inch of water in the basement. Your office has been closed for six hours.
Without a system, it goes to voicemail.
They don't wait. They call the next plumber with "24 hour" in the listing, and that plumber gets a water heater install.
With one, it gets answered.
Your assistant picks up, says it's an AI, tells them how to shut the water off safely, and checks who's on call.
Your on-call plumber is on the way.
It texts your on-call plumber, then texts the homeowner the time to expect them.
Everything's in one text.
Name, address, what's leaking, that the water's off. Your plumber walks in knowing the job.
Job done. The review gets asked for.
When the job's marked complete, the customer gets a short note asking for a Google review.
Recents
No voicemail left.
Call transcript · live
Thanks for calling Clearwater Plumbing. I'm the after-hours AI assistant. What's going on?
The water heater's leaking all over the basement.
If you can reach it safely, turn the cold water valve on top of the heater to off. I'm sending our on-call plumber now. Can they be there by 11:45?
Yes. Thank you.
Booked
Emergency: water heater leak
Jen S. · 41 Penn Ave, West Reading
Confirmation texted to customer
Messages · your assistant
EMERGENCY: Jen S., 41 Penn Ave. Water heater leaking, water shut off. On-call plumber notified, ETA 11:45pm.
Got it, thanks.
Text to Jen S.
Hi Jen, glad we got that sorted. If you're happy with the visit, would you leave us a quick Google review?
Jen left a review.
