A receptionist that answers every call, around the clock.
When you're on a job, after hours, or the line's already busy, calls get answered instead of going to voicemail. It answers questions, books the work and sends you the details.
The problem
Most callers don't leave a voicemail. They call the next business on the list. For a small team, the phone rings exactly when everyone is busy doing the work.
A full-time front-desk hire costs real money and still goes home at five. An answering service takes a message, and then someone still has to call back.
What we build
- Answers as your business, with your hours, service area, services and the questions you'd ask.
- Tells callers it's an AI assistant at the start of the call. That's how we build it, every time.
- Books straight onto your calendar, or takes the details and texts them to you, depending on how you work.
- Hands off to a person when it should: emergencies, upset callers, anything it isn't sure about.
- Keeps your number. Calls forward when you don't pick up, so nothing about your listings or trucks changes.
How it works
Listen first
We go through how calls come in now, what people ask, and what a good booking looks like for you.
Build the script
Your questions, your rules, your calendar. You hear it and approve it before it goes live.
Go live alongside you
It picks up only when you don't, or after hours. You choose.
Tune it
We read the call summaries with you and adjust what it says.
A good fit for
It never pretends to be a person, and it doesn't give legal, medical or financial advice. For medical offices we only build what doesn't touch patient health information.
Questions
Will customers hate talking to an AI?
It says up front what it is, answers quickly and gets them booked. Most callers care that someone picked up and solved their problem. If they want a person, it gets them one.
Do I have to change my phone number?
No. Calls forward to it only when you don't answer, or during the hours you pick.
Is the call recorded?
Only if you want that and the caller is told. Most owners only need the summary, which is what we send by default.
Works well with
First to call back wins the job.
A new request gets a text in seconds and a call right behind it, while the customer is still deciding who to hire.
How it works →
Follow-up that never forgets.
Every estimate and every lead gets followed up on a schedule until it's a yes or a clear no. It stops the moment they reply.
How it works →
Work already sitting in your phone.
Old quotes and past customers who never got a second call. We reach back out and book the ones who are still interested.
How it works →Not sure where to start?
Tell me what's costing you the most work. Fifteen minutes, no pitch deck.